All online orders will be billed in USD only.
Payments for orders are to be made via PayPal. Items will be shipped upon receipt of payment (Paypal Confirmation email).
Shipping times may vary. SANAA bears no responsibility for delays in shipping.
In case items shipped are lost in transit, customers can claim credit (for the same amount as item shipped) from SANAA. No refunds will be made.
All metal parts used in the jewelry are base metal products made of copper or brass with silver or gold plating. SANAA does not guarantee against tarnish.
Items once sold cannot be exchanged.
Items are of delicate nature. Improper handling / storage will cause item to break / tarnish. SANAA is not responsible for damage incurred by customers after product is shipped.
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